TY - GEN
T1 - Acquiring application history for successful handover of business tasks
AU - Okada, Takuya
AU - Nomura, Yoshinari
N1 - Publisher Copyright:
© 2015 IEEE.
PY - 2015/12/9
Y1 - 2015/12/9
N2 - In a typical office environment, employees are expected to collect information about their tasks, in the event that they must hand them over to others. This task information is usually stored in multiple business applications. In this paper, we investigated how task-related information is stored across multiple applications through an actual workflow. In addition, we address two problems encountered when collecting work information from applications. First, it is difficult to collect information that directly relates to the work unit or task unit. Second, it is unclear what type of information should be handed over at the beginning of tasks. To solve these problems, we propose a new method for acquiring work history from multiple applications. The proposed method manages the application history associated with work unit or task unit. Additionally, the proposed method manages the priorities of histories. Finally, we prove that the proposed method can effectively collect work information.
AB - In a typical office environment, employees are expected to collect information about their tasks, in the event that they must hand them over to others. This task information is usually stored in multiple business applications. In this paper, we investigated how task-related information is stored across multiple applications through an actual workflow. In addition, we address two problems encountered when collecting work information from applications. First, it is difficult to collect information that directly relates to the work unit or task unit. Second, it is unclear what type of information should be handed over at the beginning of tasks. To solve these problems, we propose a new method for acquiring work history from multiple applications. The proposed method manages the application history associated with work unit or task unit. Additionally, the proposed method manages the priorities of histories. Finally, we prove that the proposed method can effectively collect work information.
UR - http://www.scopus.com/inward/record.url?scp=84964967400&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84964967400&partnerID=8YFLogxK
U2 - 10.1109/NBiS.2015.70
DO - 10.1109/NBiS.2015.70
M3 - Conference contribution
AN - SCOPUS:84964967400
T3 - Proceedings - 2015 18th International Conference on Network-Based Information Systems, NBiS 2015
SP - 458
EP - 463
BT - Proceedings - 2015 18th International Conference on Network-Based Information Systems, NBiS 2015
A2 - Barolli, Leonard
A2 - Takizawa, Makoto
A2 - Xhafa, Fatos
A2 - Hsu, Hui-Huang
A2 - Enokido, Tomoya
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 18th International Conference on Network-Based Information Systems, NBiS 2015
Y2 - 2 September 2015 through 4 September 2015
ER -